Excellent rating for Hackney adult social care services

Hackney Council’s adult social care services, which provide vital front-line support and care to the borough’s most vulnerable residents, have received an overall Excellent rating for the second year running.

In the 2009/2010 Annual Performance Assessment (APA), The Care Quality Commission (CQC) judged Hackney Council as performing at an Excellent level in five of the seven categories - including improved quality of life and making a positive contribution. In the remaining two categories, Hackney Council was rated as performing well.

The CQC noted that Hackney Council had continued to improve its adult social care service and that there had been considerable improvements in performance over recent years.

Within the assessment, CQC highlighted the role of the Council’s First Response Provider Team (FRPT), which provides essential support to people who are living in the community or have been discharged from hospital and need help in regaining the ability to live independently. As part of the service, the team will help people get back on their feet by assisting them with daily tasks, such as cooking and cleaning. As a result of the team’s intervention, the average reduction in ongoing care packages during 2009/2010 was approximately 40%.

The Council’s work with lesbian, gay, bi-sexual and transgender communities was also highlighted as a good example of how adult social care services are making a positive impact on residents’ quality of life.

Councillor Jonathan McShane, Cabinet Member for Community Services, said: “I’m delighted the CQC has given us an overall Excellent rating for the second year running. This is testament to the hard work of the staff, management and service providers in adult social care services who provide vital frontline services to our residents, which helps them to live independent and healthy lifestyles.

“At the same time, Hackney Council and its partners are facing an extremely challenging year ahead. Next year alone, Hackney Council is faced with the prospect of having to make savings in the region of £50million. As a council, we are continuing to work to minimise the impact of Government cuts on our residents and the protection of frontline services will remain our priority.”